Zaltora LLC (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. We are a United States–based business located at 207 Professional Park Dr, Kentucky 42141, United States, and we primarily serve customers within the United States. Although we do not ship internationally, we follow strong data protection principles that reflect global best practices, including the spirit of the General Data Protection Regulation (GDPR).
What Is GDPR
The General Data Protection Regulation (GDPR) is a comprehensive data protection law enacted by the European Union that governs how personal data is collected, stored, and processed. While GDPR primarily applies to EU residents, its core principles represent high standards for privacy and transparency. Zaltora LLC strives to respect these principles for all customers, regardless of location.
Our Commitment to Your Privacy
We are committed to collecting and using personal data in a lawful, fair, and transparent manner. Personal data is collected only for specific, legitimate business purposes and is not processed in ways that are incompatible with those purposes. We aim to collect only the data that is necessary to provide our services effectively.
Information We Collect
When you visit our website, make a purchase, or contact us regarding our pet housing products such as cat houses, dog houses, and rabbit houses, we may collect personal data including your name, billing and shipping address, email address, phone number, and order details. Payment information required to complete transactions is processed securely through third-party payment providers, and full payment card details are not stored by Zaltora LLC.
We may also collect limited website usage data through cookies and similar technologies to understand how visitors interact with our website and to improve user experience.
How We Use Your Information (Lawful Basis)
Your personal data is used to fulfill orders and deliver purchased products, provide customer support, process payments through secure third-party services, improve website performance, and comply with applicable legal and accounting obligations. These activities are carried out based on contractual necessity, legitimate business interests, customer consent where applicable, and legal requirements.
Your Data Protection Rights
Zaltora LLC respects individual privacy rights and extends core data protection principles to all customers. You may request access to the personal data we hold about you, ask for corrections to inaccurate information, request deletion of your data under certain conditions, or request restrictions on how your data is processed. You may also object to certain types of processing or request a copy of your data in a commonly used, machine-readable format.
To exercise any of these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organizational safeguards to protect your personal data against unauthorized access, loss, misuse, or disclosure. Our website uses SSL encryption, and we rely on secure e-commerce and payment platforms to maintain data integrity and confidentiality.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, and record-keeping requirements.
Third-Party Processors
We work with trusted third-party service providers to operate our website and process payments. These providers process personal data only on our behalf and are contractually obligated to protect your information and use it solely for authorized purposes.
International Data Transfers
Zaltora LLC operates primarily within the United States, and customer data is generally processed and stored domestically. While data transmitted over the internet may pass through servers outside the U.S., our primary data handling practices comply with U.S. data protection standards.
Changes to This Statement
We may update this GDPR Compliance and Data Protection Statement from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions or concerns regarding this GDPR Compliance Statement or our data protection practices, please contact us:
Zaltora LLC
Email: support@trevolza.com
Phone: +1 270-710-6019
Address: 207 Professional Park Dr, Kentucky 42141, United States
Service Hours: Monday–Friday, 9AM–5PM EST